Smart Logger II VoIP

Recording phone calls in networks IP-telephony

 
 

  • Recording phone conversations in corporate networks IP-telephony
  • Interception of phone talks in real-time operation mode
  • Audio record search
  • Eavesdropping of recorded voice conversations
  • Quality control and agent evaluation procedures

Modular-sized program of VoIP recording seats in composed of software server of recording system Smart Logger II. Smart Logger II recording station captures and decodes VoIP traffic in a local area network via common Ethernet 10/100/1000 card. VoIP conversations are recorded in a database. All the relevant information: telephone and SIP-numbers, IP-addresses, date, time and duration is also stored in the database.

Worthiness of module

Can work in networks with static and dynamic IP-addresses. Convergent solution: recording all the speech interactions (VoIP, analog, digital telephony) by a single recording station. Scalability: affordable and easy increase of channel capacity by adding new recording devices and stations.

  • Recording available for all corporate VoIP solutions by leading providers (Alcatel, Avaya, Cisco, Ericsson, Nortel, Siemens)

Supported codecs and speech protocols:

  • H.323, SIP
  • G.711, G.729a
  • Software server VoIP recording in 8 channels with appropriate protocols (G711/G729a)
  • Software of work station
  • License on every additional recording channel

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